We’re back, 2nd Dec! – Update 26.11.20

We can’t wait to see you all on Wednesday 2nd December! 

We’re extremely pleased to announce that Your Space will be open at the very first opportunity on Wednesday 2nd December, and we can’t wait to see you all!

Our gym sessions will be back as normal with bookings required as before. Bookings will be required for any session as peak times between 4pm-8.15pm. 

Bookings can be made from Friday 27th November at 9am.

As the new Tier 3 local restrictions are now in place, unfortunately, we are unable to offer Group Exercise to our customers. As a valued member we will always look for ways to support you and keep you active. So, we are still offering our members Your Space @ Home for FREE, to get moving straight please check your inbox to retrieve your unique promo code and follow the steps to join.

Swimming sessions are available to book as normal but there will be no aqua based group exercise available.

Payments – For people whose direct debits were taken on the 1st November, you will not pay again until 1st January. For those people whose payments fall on the 15th of the month, your next payment will be 15th December, as we didn’t take payment in November. Annual members will be credited with an extra one month on top of their membership.

Booking your sessions…

You will be required to book your sessions as normal.

Our sessions will be live and available to book via the Your Space App from Friday 27th November at 9am!

Not sure how to get started? Take a look at our video which explains the steps. Although these steps show class bookings, the same steps apply for gym and swim sessions.

– Members can book up to 9 days in advance for all sessions.
– Bookings are required for gym sessions & swim sessions
– Members can book one gym session and one swim session per day (Subject to availability)

Not downloaded the free Your Space App yet? Click the links below 👇
Apple Devices
Android Devices

Take a look at some of our most relevant FAQs before we reopen below:

When will my next payment be taken?

For people whose direct debits were taken on the 1st November you will not pay again until 1st January.
For those people whose payments fall on the 15th of the month, your next payment will be 15th December as we didn’t take your payment in November.
Annual members will be credited with an extra one month on top of their membership.

How many sessions can I book? 

Members can book one gym session & one swim session (Subject to availability).

Do I have to book a swim session?

Yes. To enjoy one of our lane swim sessions you must pre-book. This can done following the same process as booking a gym session.

To book one a Calypso Cove leisure swim you need to book via the Calypso Cove website www.calypsocovewaterpark.org.uk here you can add a ‘FITNESS / SWIM SCHOOL MEMBERS’ ticket to your basket. You can add one of these tickets to your basket for every person who has an active gym or swim school membership with us and purchase any additional tickets you need for non-members alongside this. The ticket will show up as a cost but if you use promo-code ‘MEMBER‘ in the discount code area it will clear the cost of these for you!

Please be aware that we will be checking all membership cards and numbers against these tickets and you will be asked for proof of this on arrival – if you do not have an active membership you will be asked to pay full price or refused entry.

Are Aqua classes running?

No, Aqua classes aren’t currently running as they fall into group exercise. Lane Swimming will continue as normal.

We’re back again – Update 24.11.20

We love bringing you news like this…

We’re back, once again!

With the government giving us the green light, we can go ahead and reopen our doors on Wednesday 2nd December.

We will update you on any changes that tiered restrictions may have us via our social media pages and websites.

We can’t wait to see you all again on 2nd December.

Keep smiling, the wait is nearly over, it’s time to feel good again!

Your venue will be closed but your payments will be frozen. Update 2.11.20

Unfortunately, due to the most recent government lockdown announcement, we will once again be temporarily closing on Wednesday 4th November at 10pm.

We will automatically FREEZE all memberships and we WILL NOT TAKE ANY PAYMENTS during the closure. So there is NO NEED to cancel your Direct Debit, or your membership.

For payments that have been collected on 1st November should we be able to re-open on the 2nd December you will not make any payment until the 1st of January.

There’s no need to contact us, we’re taking care of everything automatically.

We can’t wait to welcome you back as soon as we possibly can. (Fingers crossed we are allowed to re-open on 2nd December.)

We can’t thank you all enough for the support you have shown us during these difficult times.

We understand the impact this can have not only physically and mentally, but we’re in this together! To keep you active at home we are giving 3 months FREE access to our new online club – Your Space at home

Keep an eye on your emails for your exclusive promo code!

Classes are back… update 26.10.20

Group Exercise Classes – We are delighted to say that our group exercise classes are back and are now available to book online!

After further discussions with local authorities and further industry guidance, we have been given the go ahead to re-introduce our group exercise classes.

Classes can be booked through the Your Space App or by clicking the following link: https://bit.ly/BPLBookingsBarnsley

As a member you can book classes from the new time of 7am for up to 9 days in advance.

Bookings will only count if they were made after 14:00 on Sunday 25th October. If you booked anytime before this please re-book as your previous booking will not count, sorry for any inconvenience caused.

As we are now back offering our classes at our venues, we will no longer be offering live classes on the Your Space App due to instructor availability.

Also, we will still keep giving members at venues effected by the Tier 3 restrictions FREE access to Your Space at Home until January! This is our new online club that has over 1200 minutes worth of your favourite classes, taught by your favourite instructors, that you can do from the comfort of your own home. We will be sending out your unique code for this in the coming days.

COVID-19 Tier 3 update 21.10.20

We would just like to give you a reassuring update regarding today’s announcement from the Government. As you may be aware, our area will now be in Tier 3, the very high level of the Covid Alert system from 00:01 on Saturday 24th October. However, your venue will still remain open, with some minor changes.

Gym
– The gym will be open as usual with all social distancing measures in place.

Group Exercise Classes – Unfortunately, due to the Tier 3 restrictions from the government, there will now be no group exercise classes taking place from Saturday 24th October, until government restrictions are relaxed.

However, we will be live streaming your favourite classes via the Your Space App from Saturday 24th October. We will be releasing a live streaming timetable in the coming days, watch this space…

Also, we will now be giving all our members at venues effected by the Tier 3 restrictions FREE access to Your Space at Home until January! This is our new online club that has over 1200 minutes worth of your favourite classes, taught by your favourite instructors, that you can do from the comfort of your own home. We will be sending out your unique code for this in the coming days.

Swimming
Swimming sessions and lessons remain unaffected, and will continue as usual with all social distancing measures in place.
Changes will be made to Calypso Cove Waterpark opening days and times in the coming days. Please keep an eye out on their Facebook page for updates.

COVID-19 Tier 2 update 12.10.20

We would just like to give you a reassuring update regarding yesterday’s announcement from the Government. As you may be aware, our area is now in Tier 2, the high level of the Covid Alert system. However, at this present time, this means there are no changes to the current way we are operating with safety restrictions in place.

We are extremely thankful for your cooperation so far and we please ask you remain alert, continuing to follow all the steps to keep our staff, members and yourself safe;

  • Follow all social distancing rules and remain 2 metres apart in all areas of our facility
  • Continue sanitising your hands regularly
  • Ensure you wipe down the equipment after each use with cleaning equipment provided
  • Train on your own (pairs permitted if you are from the same household)
  • Wear a face covering in all communal areas

We will continue to operate our current group exercise programme with all social distancing measures in place. Normal booking processes apply to our classes and gym sessions where applicable – please note bookings can only be made for people in the same household.

All aquatics activities including swimming lessons will take place as they have been unless you are contacted and told otherwise.

We are working closely with the local authorities on the provisions we can operate and we will provide updates as soon as we have any further information. Please stay safe and follow the guidelines in place so we can continue to remain open. After all, this is your space to feel good.

COVID-19 face covering update 15.09.20

From the 21st September we are asking members to access the facilities via the original fitness entrance reception upstairs and also to wear a face covering in some areas of the Metrodome.

Although we are rigidly monitoring capacities within our facility as per government guidance there will be a slight increase in people passing through reception and communal areas, therefore using a face covering is an extra precaution we’d like you to take.

Areas where a face covering is required;

Metrodome reception
Upper & lower communal areas (Reception)
Reception stairway
Gym reception 
Class & gym waiting areas 
Changing rooms 
Swim spectator areas 
Bowling alley 

You are not required to wear a face covering whilst you are exercising.

If you forget a face covering, don’t worry, we have a limited supply on reception that you can purchase. 

What we are doing to keep you safe

We’ve missed you and we’re looking forward to welcoming you back to Your Space.

We’ve worked hard behind the scenes to create a safe environment for you to visit and we’ve made some changes to how we do things. Everyone will have a part to play in keeping our gyms safe, and we’ll be asking you follow a few rules too.

Keeping you safe and healthy is our number one priority. That’s why we’re introducing new cleaning procedures and social distancing measures, which have been guided by the experts at UK Active, the UK government and Public Health England.

Cleanliness

Members will be expected to sanitise their hands at reception and additional hand sanitiser units have been positioned at key areas across the sites.

Cleaning and disinfecting

We’ll be sanitising gym equipment throughout the day and giving the entire site a deep clean every night. All staff have had cleaning training and they’ll be using enhanced cleaning processes including a detergent, followed by a disinfectant.

Social distancing

You’ll see new social distancing signs around the gym, including one-way systems where possible. We’re also limiting the number of members in each area, such as the gym floor, studios, swimming pool and changing rooms. And we’ve reduced the amount of equipment and lockers available.

Changes to classes

As the new Tier 3 local restrictions are now in place, unfortunately, we are unable to offer Group Exercise to our customers. As a valued member we will always look for ways to support you and keep you active. So, we are still offering our members Your Space @ Home for FREE, to get moving straight please check your inbox to retrieve your unique promo code and follow the steps to join.

Swimming sessions are available to book as normal but there will be no aqua based group exercise available.

As a member you can book classes from the new time of 7am for up to 9 days in advance.

Limited services and facilities

Our relaxation area will be closed until further notice.

Protecting you and our teams

We’ve installed plastic shields at our reception desks and we’ll be providing Personal Protective Equipment (PPE) to our staff if necessary.

Here’s a short video of what to expect from a typical Your Space Venue…

How you can keep yourself and others safe

To keep our gyms as safe and clean as possible, we need your help too. We ask that you follow a few simple rules when you visit our clubs.

Before coming to the gym

Gym bookings. We have removed our gym session bookings from the Your Space app (Although all class and swim bookings will remain in place).

Stay home if you’re unwell. Please don’t come to the gym if you feel sick or have COVID-19 symptoms.

Bring your own. Bring a full water bottle as the water fountains aren’t in use. If you’re doing yoga or Pilates, bring your own mat if you have one. Please don’t bring a sweat towel.

Travel light. We won’t have as many lockers available as usual, so please think about how much you’re bringing with you.

Pre-book your swim. In addition to booking exercise classes, you’ll also need to book your swimming session in advance if you’d like to use the pool. You can do this using the Your Space App or online bookings.

Bring your bank card. As we can’t accept cash if you want to buy anything.

Online workouts. We know you might be worried about coming back to the gym…that’s why we’re bringing the classes to your home! Take a look at our brand new Your Space At Home platform for all of our latest workouts.

FAQs 

If you’d like to see what a typical club looks like, check out the video above under the ‘Protecting you and our teams’ section. You’ll be able to see the social distancing measures and enhanced hygiene procedures we’ve put in place to keep you safe, along with new rules for visiting your local gym. 

We’ve answered your questions below, but if you have any further queries, please contact your gym. 

Please note that these FAQs are subject to change as we adapt to new government guidelines. Your safety is our number one priority.

Memberships

When will my next payment be taken?

For people whose direct debits were taken on the 1st November you will not pay again until 1st January.
For those people whose payments fall on the 15th of the month, your next payment will be 15th December as we didn’t take your payment in November.
Annual members will be credited with an extra one month on top of their membership.

Why is there a transaction pending on my account? 

Where your membership has been frozen or cancelled, in some cases, your online banking may show your next payment as pending (or listed as an upcoming bill/Direct Debit due for collection). We recommend checking with your bank to see if any additional payments are due.

I am an annual pre-paid member, will my membership be extended?

Yes, we’ll be extending your membership by the length of time that the club is closed for.

How do I access Your Space at Home?

We understand the impact this can have not only physically and mentally, but we’re in this together! To keep you active at home we are giving 3 months FREE access to our new online club – Your Space at home

Keep an eye on your emails for your exclusive promo code!

Our approach to safety, cleanliness and social distancing

Is it safe to go back to the gym?

Yes, we’re confident in our ability to minimise the risk of infection and keep our members safe. 

We’ve implementing enhanced cleaning procedures and adopting stringent social distancing measures to create a safe environment for you to visit. 

We’ve asking members and staff not to visit the club if they feel unwell or have COVID-19 symptoms, and there will be clear signage to reflect this. 

What are your enhanced cleaning and safety procedures?

Both staff and members will play a part in creating a clean and safe environment for everyone. Our increased infection prevention procedures include:

  • Hand sanitising stations: We ask that you sanitise your hands in the entrance on arrival and throughout the gym during your visit.
  • Microfibre cloths & sanitisation: We are providing microfibre cloths and sanitisation to all visitors, so you can clean any gym equipment before and after use.
  • Enhanced cleaning procedures- our teams will be carrying out enhanced cleaning procedures focusing heavily on all touch points throughout the day.
  • Increased cleaning hours: Gym equipment will be sanitised on a regular basis throughout the day and the gym. We’ll also be shortening group exercise classes to allow more time for the studios to be cleaned.
  • Training: All staff have undertaken cleaning training including COVID-19 Awareness, Infection Prevention and Hand Hygiene
  • Protection: We’ve installed plastic shields at reception desks and we’ll be providing PPE for our staff in line with Public Health England recommendations.
What social distancing measures have you put in place?
  • Social distancing signage: This includes including floor markers indicating where to stand, posters indicating capacity in each area of the gym and, where possible, directional signs indicating one-way systems
  • Limits on numbers: To avoid overcrowding, we will limit how many people are allowed in the gym at once.It is important you book your session before you arrive , so we can keep track of numbers and always comply with social distancing measures .We will need to ask you to wait before you enter the gym floor, using the social distance markers. We ask all members not to enter the site until the start of their session.
  • Swim session booking: In addition to class and gym floor bookings, we’ll be taking bookings for swim sessions to limit the number of members using the pool. 
  • Smaller classes: Studio capacity will be reduced for group exercise classes to allow for the 2-metre social distancing rule. When you’re waiting for your class, please follow social distancing rules and clear the studio space as quickly as you can when the class has finished
  • Shorter classes: Classes will be between 30 and 45 minutes, to allow time for cleaning and to allow members to leave the studio safely
  • Less equipment: Some equipment on the gym floor will be unavailable to allow for social distancing
  • Fewer lockers: To avoid having too many people in the changing rooms, there won’t be as many lockers available as usual.
Will staff be wearing Personal Protective Equipment (PPE)?

Our staff will be risk assessed for the need for barrier protection, e.g. face coverings such as visors. PHE guidance states that where physical distancing can’t be maintained, or the possibility for exposure is high (such as long lengths of time indoors) or risk of activity is high (for example directly working with bodily fluids) there is a higher risk of exposure. 

All members of our clean team will be provided with adequate PPE to ensure both their own safety and yours, in line with Public Health England and UK Active advice. All other members of staff will be wearing PPE where the 2-metre rule can’t be adhered to. 

Gloves can be contaminated with germs, which are difficult to remove, so regular handwashing and using antibacterial hand sanitiser is deemed to be more hygienic. In addition, in a gym environment masks will get damp, which reduces their effectiveness and may also limit a member’s oxygenation when working at intensity. 

Will you be providing hand sanitising gel?

Yes, there will be a free-standing hand sanitising station at the entrance to your gym, which we ask you to use before you enter, as well as additional-mounted hand sanitising dispensers in key areas throughout the gym. 

Have the gyms been deep cleaned?

Yes, all gyms are deep cleaned regularly. This is an enhanced cleaning process to ensure gyms are clean and disinfected as part of BPL . 

During the closure, all our swimming pools have remained full, filtrated and dosed with the appropriate level of chemicals to ensure they are in the best condition for reopening. Regular checks on the water quality have been completed along with planned maintenance of the pool plant equipment. A full opening procedure has taken place following the guidance from the British Pool Water Treatment Advisory Group (PWTAG). 

Our sites have been visited regularly by our building maintenance teams and we have followed a strict water management regime of regular flushing and turnover of water in our systems, along with temperature monitoring on all our showers and taps. A number of microbiological water tests will be carried out on our water system prior to opening. 

How to clean the equipment?

To help reduce the environmental impact of paper towel waste we have swapped our usual blue roll on our cleaning stations for a micro fibre cloth which will be issued to each customer upon entry. Please;

Wipe down the kit before and after use.

Wipe down all touch points.

Deposit your cloth in the laundry bin before you exit the building.

Use the paper towel in the dispensers to wipe yourself when sweating and dispose of in the bins provided.

How can I reduce the spread of infection in the gym to protect myself and others?

Please stay at home if you have any concerns whatsoever that you may have contracted, or been in touch with anyone infected with COVID-19.

When in the gym, following the simple guidelines: keep your distance, wash your hands, and clean down kit before and after use with the new self-cleaning stations provided. Also, try not to talk directly to people face to face, rather to one side of each other. Shouting propels droplets further. If coughing or sneezing, do so into the inside of your elbow to catch droplets.

Visiting the gym

Will there be any changes to my gym’s opening hours?

Yes some of our sites have adjusted their opening hours please check their specific website for full opening times.

How do I access the gym?

To ensure social distancing is followed at the Metrodome, all our members will need to enter via the far left entrance at the front of the Metrodome.

Will there be any changes to the class timetable?

Unfortunately, due to the Tier 3 restrictions from the government, there will now be no group exercise classes taking place, until government restrictions are relaxed.

Also, we will now be giving all our members at venues effected by the Tier 3 restrictions FREE access to Your Space at Home! This is our new online club that has over 1200 minutes worth of your favourite classes, taught by your favourite instructors, that you can do from the comfort of your own home. We will be sending out your unique code for this in the coming days.

How do I make a gym session or lane swim booking?

Please use the online bookings or Your space app to book your class , gym or swim session. You can also book online. If you don’t have an account or need help getting started please click here.

What should I bring?
  • Workout gear: Please arrive ready to work out to avoid using the changing room.
  • Minimal belongings: All you need is your membership card and bank card if you want to make a purchase – we won’t be accepting cash
  • Full water bottle: Water fountains will be unavailable for hygiene reasons. You can purchase a bottle of water using your contactless card if needed
  • Yoga mat: If you’ve booked a yoga or Pilates class we ask that you bring your own mat
  • Towel: If you’re using the pool, please bring your own towel. Please don’t bring a sweat towel.
Do I need to arrive ready to workout?

Yes, please do arrive ready to workout where possible as the changing rooms have limited capacity. 

Can I use the members lounge?

Currently our members lounge is closed until further notice, we will inform members once we’re  able to reopen.

How do I book swimming sessions?

To book swimming and classes, follow the steps below:

Download the Your Space app;

Click here to download the Your Space App via the App Store.

Click here to download the Your Space App via the Google Play Store.

2. Open the app, select your facility, scroll down and click ‘Gym sessions, Class & Swimming sessions’ tab.

3. Log on with your username and password or register if you haven’t created an account. (Please make sure you have your membership number to hand, you can locate this on the back of your membership card).

4. To book the session you want to attend, click Home in the top right corner of the app and hit the Classes button.

5. Select the gym you would like to attend, followed by your chosen session and date.

6. Click search and select the time slot to suit (Please be aware that we are currently operating at a limited capacity, the amount of space will be identified in each session tab).

7. Finally, add the session to your basket, accept the terms and conditions, click Checkout and Make Booking to secure your place.

How can I cancel gym sessions?

If you need to cancel your session for any reason, follow the steps below:

  1. Click ‘My Account’
  2. Select ‘All’ to view your booked classes
  3. Select the booking you would like to cancel
  4. Hit ‘Cancel’

How can I book a session if I don’t have a PC or smart phone?

To book a session without a PC or smart phone, you will need to call the number below:
01226 730060

Which is Gym room 1 and Gym room 2?

Your Space Metrodome comprises of two gym rooms.

Gym 1 has mainly CV equipment (Treadmills, Cross Trainers, resistance machines ect), with a small free weights area at the back of the room.

Gym 2 has mainly free weights, strength training equipment, functional area and boxing station.

Gym services and facilities

Will I be able to access Personal Training?

Yes, however we will only allow our PT’s to have 1-1 sessions during this period. The only exception to this is a group session with people from the same household.   

Can I book a programme review or induction?

Yes we will be offering these on a 1-1 basis or if you are part of the same household you can do this together with one of instructors.  

Are you allowing junior’s into gym sessions?

Yes, the capacities will differ site to site and they are expected to book as per adult member.

Will I be able to buy food and drink at the cafe?

We’ll be offering a reduced café service with some cafés remaining closed.

At the reopened cafés, you’ll be able to buy grab-and-go items like protein bars, snacks and hot drinks. Also, opening hours will be reduced, seating areas will be closed, and we’ll only be able to accept card payments for now.

Will the Fitness For All day on Tuesdays be running as normal?

These aren’t running for the time being, we will inform customers when we have a date to run these sessions once again.

Are Aqua classes still running?

No, Swimming sessions are available to book as normal but there will be no aqua based group exercise available.

When will the fitness changing rooms and showers be fully open?

The changing room are open. Although, we have made some changes in how we operate…

  • Clean your locker before and after use (A cleaning station has been set up within each changing room).
  • Sanitise any benches, hairdryers and clothes hooks before and after use.
  • Sanitise or wash your hands upon entering and before leaving the changing rooms.
  • Remain 2 metres apart from other at all times.

Swimming and relaxation areas

Will I be able to use the swimming pool?

Yes, swimming sessions are available. You’ll need to book in for your swim session using the online booking system. Timetables may vary.

Looking for swimming lesson FAQs?

Swimming lessons have commenced. For all swimming lesson FAQ’s please click here.

What about family swim sessions?

They will be available through the booking system, please check website for availability.

Will I be able to use the sauna, steam room and spa pools?

All saunas, steam rooms and spa pools are currently closed.

Will classes run by external providers still be operating (e.g. Puddle Ducks)

No, these classes won’t be available just yet. We’ll restart them as soon as we’re able to.

I am a member, how do I book a members lane swim?

1. Open the app, scroll down and click ‘Gym, Class & Swim sessions’ tab.

2. Log on with your username and password.

3. To book the class you want to attend, click Home in the top right corner of the app and hit the Classes button.

4. Select Members Only Swim and the date you wish to attend.

5. Click search and select the time slot to suit (Please be aware that we are currently operating at a limited capacity, the amount of space will be identified in each session tab).

6. Finally, add the session to your basket, accept the terms and conditions, click Checkout and Make Booking to secure your place.

Other FAQs

Can I bring a friend using a free day pass?

No, unfortunately day passes won’t be accepted for the foreseeable future.

I usually workout with a friend, can I still do this?

You should only train with a member of your household as per current government guidelines.

Do I have to wear a face mask in the gym?

Yes, we are asking members to access the facilities via the original fitness entrance reception upstairs and also to wear a face covering in some areas of the Metrodome.

Although we are rigidly monitoring capacities within our facility as per government guidance there will be a slight increase in people passing through reception and communal areas, therefore using a face covering is an extra precaution we’d like you to take.

Areas where a face covering is required;

Metrodome reception

Upper & lower communal areas (Reception)

Reception stairway

Gym reception

Class & gym waiting areas

Swim changing rooms

Swim spectator areas

Bowling alley

You are not required to wear a face covering whilst you are exercising and whilst using the fitness changing facilities.

If you forget a face covering, don’t worry, we have a limited supply on reception that you can purchase.

Should I wear gloves in the gym?

No, gloves can harbour a high viral load and contaminate surfaces. The individual may also transfer from glove to face in a higher dose and not touching the face and washing hands thoroughly is far more important.

I want to join, are you taking on new members?

Yes, we are always taking on new members! To join, follow the link to view our amazing membership packages, fit to suit everyone’s needs. 

www.yourspacemetrodome.com/memberships/